aq1111 Terms and Conditions

Introduction and  Acceptance

These terms and conditions ("Terms") govern the use of the aq1111 platform and all services provided under it. By completing registration on the website or using any part of the platform, you confirm that you have fully read, understood, and agreed to these Terms.

aq1111 is an online casino and sports betting platform operated for users in Bangladesh. Using the platform means you are entering into a legally binding agreement with these Terms.

Section 1 —  Eligibility Requirements

1.1 Age Requirement

Users must be at least 21 years old to participate on aq1111. This platform is operated exclusively for individuals aged 21 and above. You are required to provide truthful information about your age during registration. If it is found that a user is below the required age, their account will be immediately closed and any deposited funds may be forfeited.

1.2 One Account Policy

Each user may operate only one account. It is prohibited for the same person or multiple members of the same household to operate more than one account from the same device or IP address. If multiple accounts are found, all of them will be closed and all bonuses and winnings will be cancelled.

1.3 Geographic Restrictions

aq1111 provides services to users in Bangladesh. Accessing the platform from countries where online gaming is legally prohibited is strictly forbidden. Users are personally responsible for complying with the laws of their own country.

Section 2 —  Account Registration

2.1 Registration Process

To register on aq1111, you must provide accurate and complete information. All information provided during registration must be truthful. Providing false information will result in account cancellation.

2.2 Identity Verification (KYC)

aq1111 may request completion of an identity verification (Know Your Customer) process at any time if deemed necessary. This may include:

• Copy of national ID card or passport
• Proof of current address
• Confirmation of ownership of the payment method
• Bank account statement or mobile banking information

Withdrawal processing may be suspended until verification is completed.

2.3 Account Security

It is your own responsibility to keep your account password and login details secure. Sharing login details with any third party is strictly prohibited. If you suspect unauthorised access, notify our support team immediately.

Section 3 —  Deposits and Withdrawals

3.1 Deposit Terms

The following payment methods may be used to deposit at aq1111: bKash, Nagad, and Rocket. The minimum deposit amount is ৳500. Deposits may only be made using a payment method registered in your own name.

3.2 Withdrawal Terms

The following conditions must be met before a withdrawal request is processed:

• The account must have successfully completed verification.
• Any applicable bonus wagering requirements must be completed.
• The minimum withdrawal amount is ৳500.
• Withdrawals must be made using the same method used for the deposit.

Withdrawal requests are generally processed within 10 to 45 minutes. In some cases, delays may occur due to the verification process.

3.3 Anti-Money Laundering

aq1111 follows a strict anti-money laundering policy. If suspicious financial activity is detected, the account may be suspended for investigation and the relevant authorities may be notified.

Section 4 —  Bonuses and Promotions

4.1 Welcome Bonus

Members making their first deposit at aq1111 will receive a 150% welcome bonus, up to a maximum of ৳8,000. Bonus examples:

• Deposit ৳1,000 and receive a ৳1,500 bonus, giving a total balance of ৳2,500.
• Deposit ৳12,000 and receive a ৳8,000 bonus (maximum limit), giving a total balance of ৳20,000.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times (20x). This means any winnings from the bonus can only be withdrawn after wagering an amount equal to 20 times the bonus. Bonus funds cannot be withdrawn before the wagering requirement is met.

4.3 General Bonus Terms

• Each bonus offer has a specific validity period. Once the period expires, the bonus will be automatically cancelled.
• Multiple bonuses cannot be claimed at the same time unless the promotion clearly states otherwise.
• Winnings earned using a bonus must meet the wagering requirements before they can be withdrawn.
• aq1111 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse or fraudulent activity is proven, the bonus and any related winnings will be forfeited.

4.4 VIP Program

The aq1111 VIP program has three tiers — Bronze, Silver, and Gold. A weekly cashback benefit is provided at each tier:

• Bronze: Up to 0.5% weekly cashback.
• Silver: Up to 1.0% weekly cashback.
• Gold: Up to 1.5% weekly cashback.

Players can advance to higher tiers through regular play. VIP benefits apply to active members only.

Section 5 —  Gaming Rules

5.1 Fair Play Policy

aq1111 is committed to ensuring fair play in all games. All games on the platform operate using SSL encryption technology. Any attempt to influence the outcome of a game or to exploit technical vulnerabilities is strictly prohibited.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Using any software, bots, or automation tools to play games.
• Any attempt to manipulate game outcomes.
• Colluding with other players to share bonuses or winnings (collusion).
• Any fraudulent or dishonest conduct.
• Deliberately exploiting any technical flaw in the platform.

5.3 Gaming Limits and Breaks

aq1111 promotes responsible gaming. Users may set their own deposit, loss, or session time limits. Options to take a break or self-exclude are also available. Visit our Responsible Gaming page for more details.

Section 6 —  Intellectual Property

All content on the aq1111 website — including logos, graphics, designs, software, text, and other elements — is protected under aq1111's intellectual property rights. Users are granted only a limited licence for personal use.

• Using any content from the platform for commercial purposes is prohibited.
• aq1111 logos or brand elements may not be used without permission.
• Modifying, distributing, or reverse engineering the platform's software is prohibited.

Section 7 —  Privacy

aq1111 places the highest importance on protecting users' personal information. Our Privacy Policy is considered an integral part of these Terms. Please read our Privacy Policy to learn more about how personal information is collected, used, and stored.

7.1 Consent to Use of Information

By registering on the platform, you consent to aq1111 using your information for the following purposes:

• For account management and identity verification.
• For payment processing and financial transactions.
• For providing customer support.
• For compliance with applicable laws and regulations.

Section 8 —  Limitation of Liability

8.1 Service Availability

Although aq1111 strives to provide uninterrupted service, temporary disruptions may occur due to technical issues, maintenance, or other reasons. aq1111 will not be liable for any losses arising from such circumstances.

8.2 Liability for Gaming Losses

Online gaming carries financial risk. aq1111 is not responsible for financial losses resulting from gaming. Users engage in gaming entirely at their own discretion and risk.

8.3 Third Parties

The aq1111 platform uses products from third-party game software providers. aq1111 will not be liable for the actions of these third parties or for any defects in their software.

Section 9 —  Account Suspension and Closure

9.1 Closure by aq1111

aq1111 reserves the right to suspend or permanently close an account without prior notice for the following reasons:

• Violation of any provision of these Terms.
• Fraudulent or dishonest activity.
• Providing false information or identity fraud.
• Suspicion of money laundering or illegal financial activity.
• Operating multiple accounts.

9.2 Closure by the User

You may close your account at any time by contacting our support team. All applicable wagering requirements must be met before the account is closed. Any available balance may be withdrawn after closure.

Section 10 —  Dispute Resolution

10.1 Complaints Process

If you have a complaint, please first contact our support team via 24/7 live chat or email. We take all complaints seriously and will work to resolve them as quickly as possible.

10.2 Disputes Regarding Game Results

If a dispute arises over a game result, the game log and server data will be considered the final evidence. If a game is left incomplete due to a technical fault, aq1111 will provide a reasonable resolution.

Section 11 —  Amendments and Effectiveness

11.1 Changes to Terms

aq1111 reserves the right to modify these Terms at any time. Users will be notified of significant changes where possible. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

11.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

11.3 Entire Agreement

These Terms, the Privacy Policy, and the Responsible Gaming guidelines together constitute the entire agreement between aq1111 and the user. Any prior oral or written understanding that conflicts with this agreement will be considered void.